Message from Andy Skelton to iTunes Support
“One of Them” and the rest of Season 1 and 2 are nicely encoded. “The Long Con” was very poorly encoded. The sound is scratchy and the video is dark. It’s painful to watch.
Lost is heroin and you’re delivering this dose with a corroded needle.
Response from iTunes Support
Thank you for your interest in iTunes videos. iTunes videos are optimized for playback on Apple’s new iPod. While all videos look great on iPod, some videos may look blotchy if you play them on your computer or HDTV. I recommend enjoying your purchased videos on Apple’s new iPod.
The iTunes Music Store Team
Translation: upgrade your needle.